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Infrastructure Monitoring Dashboard

Internal Cisco Tool, 2023

Project Overview

Due to confidentiality, I can't share detailed visuals at the moment. I'm happy to provide a description of my work instead.

The Problem

My Role

The current UI neglects user experience, resulting in significant pain points.


- Lack of aesthetics, outdated look
- Confusing navigation (Jakob’s Law)
- Confusing table actions and reactions (Jakob’s Law)
- Clickable items and action buttons (Fitt’s Law)
- Unnecessary click counts, > 3 (Hick’s Law)

The Goals

  1. Modernize UI

  2. Create clear User Journeys for tasks

  3. Provide better error messaging and enhance error recovery

  4. Enhance Navigation

UX Researcher, Design Lead (Cisco)

Project Duration

September 2023 - November 2023


  • Competitor Analysis

  • User Journey Map

  • Sitemapping

  • Paper and Digital Wireframing

  • Low and High fidelity prototyping

  • Accessibility

The Product

Infrastructure alert monitoring dashboard that provides a quick overview of the health and performance.

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