Infrastructure Monitoring Dashboard
Internal Cisco Tool, 2023
Project Overview
Due to confidentiality, I can't share detailed visuals at the moment. I'm happy to provide a description of my work instead.
The Problem
My Role
The current UI neglects user experience, resulting in significant pain points.
- Lack of aesthetics, outdated look
- Confusing navigation (Jakob’s Law)
- Confusing table actions and reactions (Jakob’s Law)
- Clickable items and action buttons (Fitt’s Law)
- Unnecessary click counts, > 3 (Hick’s Law)
The Goals
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Modernize UI
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Create clear User Journeys for tasks
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Provide better error messaging and enhance error recovery
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Enhance Navigation
UX Researcher, Design Lead (Cisco)
Project Duration
September 2023 - November 2023
Responsibilities
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Competitor Analysis
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User Journey Map
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Sitemapping
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Paper and Digital Wireframing
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Low and High fidelity prototyping
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Accessibility
The Product
Infrastructure alert monitoring dashboard that provides a quick overview of the health and performance.
